Shipping policy
At Gilded Haven, we’re committed to getting your jewellery to you quickly and safely. Please review our available shipping and collection options below:
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1. Private Pickup — For Returning Customers Only
As a home-based business, in-person collection is reserved exclusively for trusted, returning customers. If you're a new customer, please select one of the delivery options at checkout.
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2. Pudo Home Delivery (Locker-to-Door)
Have your order delivered straight to your home.
Estimated Delivery Time: 1–4 business days
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3. Pudo Locker Pickup (Door-to-Locker)
Collect your parcel at a convenient Pudo locker near you.
Estimated Delivery Time: 1–4 business days
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Additional Information
Orders are processed and dispatched within 24–48 hours of receiving payment.
You’ll receive a tracking number via email once your order ships.
Delivery times are estimates and may vary depending on your location or delays with the courier.
Gilded Haven is not responsible for delays, losses, or damages caused by courier services or other circumstances beyond our control.
If you have any questions or special delivery requests, feel free to reach out — we’re here to help.